Get it running in no time. Let your team focus on solving new and more complicated problems. Forget about spending more time than necessary on writing answers that already exist.
The more usage, the better Assist gets at addressing your customers needs.
Reduce response time by finding the best macros or previous answers for each ticket.
Assist’s proprietary AI engine proactively suggests the most suitable replies. Agents only have to validate them and send the most appropriate one. Otherwise, agents can create new answers that Assist will collect to learn more about your business.
Assist lets agents reply to tickets faster, thus reducing response times.
Our AI solution is meant to empower, not replace, agents. This way, you still get full control over your customer communications.
Get a perspective on your customers, users or leads. See what’s happening behind the scenes.
Keep track of everything that has taken place.
Assist tells you what your customers ask about so you can understand them better.